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E-Concierge


With all the things you need to do everyday, you don’t need the hassle of worrying about ordering printer supplies when they run out. eConcierge powered by Xerox is the quickest, easiest way to order printer supplies. With one less thing on your plate, you are free to do the really important things that make your office run smoothly.

The quickest, easiest way to order print supplies. Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment with just a few clicks

24/7 Customer Support 

On Call, Online, On-Site Dedicated customer call centers with first and second-level technical support. Online interactive support via the Web. Dispatched on-site service engineers.

Free printer service for life with Xerox eConcierge™


Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.
Ready to sign up?
Find a local provider or choose Xerox Direct as your provider.


Looking for a printer?
View a list of Xerox eConcierge-eligible products to see which Xerox printers are covered through the progam.

How Xerox eConcierge works:


Setup

  • Finds connected printers
  • You choose which printers to monitor
  • Nickname your printers for tracking

Monitor

  • Runs in the background from one computer or many
  • Notifies you when printer supplies run low

Order

  • Creates an order with all the printer supplies you need
  • Order online with just a few clicks

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